The only place I take my car for service. They are on time, discuss all needed repairs and continue the excellent customer service every time. I receive a reminder for regularly scheduled maintenance, a detailed explanation of suggested repairs and a free ride to and from my work. They are normally finished in one business day and keep in phone contact throughout the service. The staff both up front and in the mechanics group are courteous and friendly. Their prices are excellent and they have made getting my car services a breeze. I have finally found the place where all the worry and stress over maintaining a car is gone. As a female, this is particularly important to me, I am never left out of the loop or treated as if I wouldn't understand the necessary repairs. They respond quickly but take as much time going over the process as I want. Definitely the go to auto repair for the Tri-Cities!