Kennewick Auto Repair

always accommodating and trustworthty!

We like the fact that their technicians training is kept up to date. Not sure if some of the other shops with cheaper prices are doing that. We also like the free shuttle service back home along with pickup when the vehicle service is completed.

Very efficient. We had a minor problem with shield under engine--required a hoist to access. We dropped off the car, went out for breakfast, returned and the car was fixed. A car problem was almost fun.

It is never fun taking an old car into the shop because it seems inevitable there will be more repairs needed than the vehicle is worth. However, I feel like Motoring Services was very honest about their evaluation; did not try to push unnecessary repairs, but did make appropriate recommendations.

Always friendly and explains everything giving us options for problems. thank you

Scope of work was determined at the beginning. We were contacted on other problems found and had a chance to discuss. No surprises! Everyone that answers the phone takes care of business in a professional way.

On 7/17/15 I took my 2000 Tacoma pickup into Motoring Services to diagnose a high engine temperature problem. Another facility tried a coolant flush then changing the thermostat when the problem persisted. Tyler successfully diagnosed and fixed the problem by taking temperatures at the inlet and outlet of the radiator. He identified the radiator to be replaced. They contacted me with the data, their recommendation and expected price. Work completed that same day and test drove for results. Cost was below what was quoted. Since that day the engine temperature has remained solidly in center band in the face of extreme hot weather. Motoring Services strong point is diagnosis before action and checking for results to save needless repairs.

Awesome Service

IT was a routine maintenance for oil change and brake fluid flush. They did the work very quickly and answered all my questions. I needed the car ready in a few hours and they met my needs. The person doing the scheduling and the receptionist were friendly and accurate.

There is no better place to get your car serviced. Our family has been using Motoring Services for over 20-years to maintain and service our small 4 car "fleet" of family vehicles (one of them is 22 years old and a daily driver). Everyone at Motoring Services is outstanding and they stand behind their parts and labor.