Kennewick Auto Repair

I am satisfied with the service I have had there in the past and with a recent car problem as well.

These folks fixed a wiring issue on my truck that evaded two other shops. I highly recommend them.

The staff at Motoring Services are very nice and make every effort to cooperate with the circumstances of the situation. I feel I was treated very well, they are honest and I got quality work performed on my car. I will bring my car to them in the future as well as refer them to any friends or family needing auto repairs.

Very through inexplaining the issues. Took less time than originally estimated and reduced the charge according.

Our initial conversation was a confidence builder. They're a pleasure to deal with and they have our future business.

5 star … always accommodating!

The suspension on my 2015 Ford Expedition had become very bouncy. I ordered a new set of Bilstein shocks online and began looking for someone to install them. Most shops won't install user supplied parts, but Motoring Services will. They were also the lowest cost and quickest turn-around (2 days from when I called). They inspected the rest of the suspension components and now the car rides great.

This is the only shop I will be recommending to friends. As a woman it is very hard to find a shop to take us seriously even if we do have knowledge on cars. I knew exactly what was wrong with my car since I was the one that broke it. I had pictures and videos of the damage to my fuel line but both Ford and another shop blew me off and gave me a date they could diagnose it and had no interest in looking at pictures. A friend recommended this shop so I went to give it a try but expected the same response. Tyler greeted me and was actually happy that I had pictures. Immediately he looked up the part and confirmed with me we were looking at the same thing and offered to order it if I was wanting to schedule an appointment to bring my car in. The best part was that it was at least a week sooner than the other shops to even begin to look at the issue. There was a delay in repair due to the first part arriving damaged but they kept me updated every step of the way. My total came in less than my initial quote since they didn't have to remove as many things as they initially thought. Many shops would have still charged the full quote knowing that the customer wouldn't know. Their customer service is top-notch.

Your service was terrific. Thank you!