Kennewick Auto Repair

Very helpful... always a pleasure to deal with.

I was extremely satisfied with everything about Motoring Services. The people who work there are friendly, helpful and very competent. I was able to get an appt that was convenient for me and the waiting time was minimal while my vehicle was being serviced. The price was very reasonable and I will definately be a returning customer!

I have since changed my review to this statement: I had it wrong. Motoring Services is a standup business! The manager had me call him to explain he had been out of town. If he had been here, he would have fixed the issue for free. Since the work was already done, he gave me a full refund. He sounded like a very nice guy who stands behind his work 100%. He even gave me a $50 credit the next time I come in to keep me as a repeat customer. I am so impressed with how professional Mike was. My original review: I don't normally write bad reviews, unless it's really bad. I went to Motoring Services for a 75,000 checkup for $1,500 and "all was good" with my transmission fluid. When I went to Mister's to get an oil change, they let me know I needed a flush due to the brown color of the transmission fluid. When I went back to ask Motoring services why they didn't perform a flush a month ago, they said that at the time, it was ok, but now, I need one. Also, it would cost $200 more dollars. I am not ok with auto shops not performing the work properly the first time, only to make the customer pay for their mistake the second time they come in. I will not spend my money here ever again.

Great service, and friendly professional staff. David, the gentleman that greeted me at the front desk, was very thorough with explaining the services and fees. He made sure I understood exactly what I was paying for. I appreciate him keeping me in the loop on possible changes before completing the service and charging me afterwards. If you're looking for an auto shop that's honest and upfront about their services and cost, look no further. The work was completed quickly and without a hinge. I plan to return in the future for all of my mechanical services or repairs

Great service, and friendly staff. David, the gentleman that greeted me at the front desk, was very thorough with explaining the services and fees. He made sure I understood exactly what I was paying for. I appreciate him keeping me in the loop on possible changes before completing the service and charging me afterwards. If you're looking for an auto shop that's honest and upfront about their services and cost, look no further. The work was completed quickly and without a hinge. I plan to return in the future for all of my mechanical services or repairs.

Excellent service and friendly staff. Preventing problems is their specialty!

As usual, Motoring Services delivers excellent customer service, timely vehicle service, quality parts, and workmanship. See you all next time.

They take great care of my vehicle and are straight forward about any vehicle issues.

Awesome people and top notch work. Super happy with Motoring Services over the last 15+ years

Just bought an ‘86 oldsmobile and needed to get a lot of work done on it. I got a new alternator and a bunch of normal maintenance done by them. They were so great and helpful. They kept me informed the whole time and did not try to dupe or trick me in to paying for more than I needed. Would highly recommend!!!