Kennewick Auto Repair

This is the only shop I will be recommending to friends. As a woman it is very hard to find a shop to take us seriously even if we do have knowledge on cars. I knew exactly what was wrong with my car since I was the one that broke it. I had pictures and videos of the damage to my fuel line but both Ford and another shop blew me off and gave me a date they could diagnose it and had no interest in looking at pictures. A friend recommended this shop so I went to give it a try but expected the same response. Tyler greeted me and was actually happy that I had pictures. Immediately he looked up the part and confirmed with me we were looking at the same thing and offered to order it if I was wanting to schedule an appointment to bring my car in. The best part was that it was at least a week sooner than the other shops to even begin to look at the issue. There was a delay in repair due to the first part arriving damaged but they kept me updated every step of the way. My total came in less than my initial quote since they didn't have to remove as many things as they initially thought. Many shops would have still charged the full quote knowing that the customer wouldn't know. Their customer service is top-notch.

Your service was terrific. Thank you!

The service manager Ken was awesome and all his workers did a great job thanks guys.

Honest, fast service. I send all my friends and family there for thier auto repairs.

The professional staff at Motoring Services were able to quickly and accurately diagnose the problem with my vehicle, recommend a solution, and complete the repairs in a reasonable period of time. My family has used Motoring Services for our vehicle repair needs for almost 20 years. The Motoring Services staff provides reliable service at competitive prices and they stand behind their work to make certain their customers are satisfied.

I had a major problem with my car and without hesitation, Tyler and the team at the shop were willing to take my car in to provide a diagnosis. All Tyler and the team did was provide excellent service and were extremely accommodating.

Needed an engine heater for my diesel Jeep Cherokee. Quick install. Very professional. Even thought out where best to place the chord for ease of use. While waiting I could hear the conversations from the from desk attendant to customers. Great communication and an excellent listener. customer service! Bar none best customer service in TriCities!

We’ve been a customer since returning to the tri cities in 1986. Their service has kept use a steady and happy customer ever since.

I happened into this mechanic by chance when my truck lost power steering in the parking lot of the business next to theirs..and how truly lucky we were to have found our new mechanic for life! They worked with our extended warranty company and helped us get our truck back in record time so we could still go on our camping trip a week and a half later! They even provided myself and my two kids a complementary ride home in their shuttle van after leaving our truck with them so my husband wouldn't have to leave work. Just incredible service and workmanship. Tyler in the front office was very knowledgeable and kept us updated frequently. Recommend to anyone looking for a mechanic!